Here for you and your family

Why us?

• Access to a broad network of doctors and hospitals – We partner with major health systems to create one of the largest provider networks in Ohio. Our proprietary SuperMed network covers 88 counties in Ohio and three counties in Kentucky (Boone, Campbell and Kenton). We also offer access to a national provider network should you or your dependents need care outside of Ohio.
• Local customer service – Most of our employees work and live in Ohio, just like you. So, we’re prepared to service your specific needs. Our Customer Care team handles thousands of calls and emails each day, providing prompt response to your needs and questions.
• Online tools to help you manage your plan – We offer a variety of tools and resources to help you get the most from your plan. Manage all of your health insurance needs through My Health Plan, our members-only website, or through the MedMutual mobile app. You can even access a digital copy of your member ID card – right from your phone.
• Commitment to your health – Whether you’re living with a chronic health condition like diabetes or asthma, expecting a baby, ready to stop smoking, or just trying to stay healthy, we can help. We offer member-only discounts on fitness club memberships, Weight Watchers^® programs, and more. You’ll also have access to our Wellness Portal where you can learn about health and wellness topics, participate in fitness challenges, and receive care reminders.